Customer Service Representative

Pertemps Network Group • Greater Glasgow, SCT, United Kingdom • 1w ago

Job Description

Role: Customer Service Administrator

Location: Glasgow (Office Based)

Salary: £25,000-£26,000

Pertemps are recruiting Customer Service Administrator to work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary £25,000-£26,000.

We are open to speaking with anyone from a Customer Service or Call Centre background.

Responsibilities:

Taking inbound calls from customers
Providing quotations and processing orders
Operating and maintaining spreadsheets
Liaising with internal departments and external stakeholders
Producing weekly reports
Raising contracts and discussing with customers

About You:

Proven track record within a Customer Service environment
The ability to work effectively under pressure and prioritise your workload
The ability to meet deadlines
Strong attention to detail and be highly organised
Effective communication skills, both written and verbal
Proficient skills in MS Office packages including Excel and Word

Benefits:

Salary of between £25,000 - £26,000 dependent on experience
Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
Great additional benefits including staff incentives and loyalty holidays
Employee Welfare Fund (company funded social events)
Access to in-house Learning & Development team