Are you passionate about creating unforgettable experiences for guests? We’re on the lookout for a Guest-Obsessed Deputy Holiday Park Manager to join a high volume, multi-million pound resort operation that’s undergoing an exciting transformation. With major new developments happening imminently this is an exciting time for a guest obsessed experienced manager to join a bustling holiday village. This position is commutable from York, Hull or the East Yorkshire coast but offers accommodation for an easy relocation.
Why This Role? Imagine working at a vibrant holiday park that’s buzzing with energy and excitement. This park welcomes thousands of holidaymakers each year, has even more holiday home owners, and boasts a variety of high-volume entertainment, retail, and leisure activities, all of which are going a complete transformation. You’ll be at the heart of it all, ensuring every guest’s journey—from arrival to departure—is nothing short of exceptional.
What You’ll Do: As Deputy Holiday Park Manager, you’ll report directly to the Resort GM and take charge of the holiday experience team, leading and inspiring them to deliver top-notch service. Your focus will be on enhancing the guest and owners experience, ensuring that every interaction leaves a lasting impression.
Who We’re Looking For:
- Guest-Centric Leadership: You have a proven track record of leading, coaching, and developing large customer-facing teams, ideally from the holiday park industry.
- Strategic Thinker: You excel at managing a P&L, working within budgets, and driving financial success while consistently achieving excellent guest feedback scores.
- Collaborative Problem-Solver: With strong influencing skills, you’ll work closely with other managers to resolve issues and strategically plan to prevent future challenges.
- Experience Counts: Whether you’ve managed multiple departments in a large park or been a GM of a smaller park with deep knowledge of guest relations and commercial billings, your experience will be key to your success.
Why You’ll Love It:
- Work with the Best: Join a company recognized as one of the best employers in the UK, known for its commitment to its teams and guests alike.
- Career Growth: This role offers incredible opportunities to advance your career while living in a stunning location, with accommodation provided.
- Competitive Package: Enjoy a competitive salary of circa £45/50k, plus bonus and accommodation.
Due to the high volume of applications, we regret that only candidates meeting the above criteria will be contacted. To stay updated on all our new roles, please visit our website at www.jswrecruitment.com or follow us on X @jswhospitality.
