At Paradigm Housing Group, we believe everyone deserves a safe, secure home. Due to growth in our services, we're looking for a dedicated Fire Safety Works Coordinator to join our Fire Safety team on a 12m Fixed-Term-Contract. You’ll be an essential part of ensuring our residents’ safety, supporting the team with fire risk assessments and compliance work.
As a Compliance Works Coordinator, you'll help schedule Fire Risk Assessment (FRA) actions, manage customer appointments, and provide administrative support to the Fire Safety team. This role is perfect for someone with strong organisational skills, excellent attention to detail, and a passion for delivering outstanding customer service.
Your key responsibilities will include:
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- Allocating fire safety work to our internal team and external contractors, ensuring timely completion.\t
- Managing and monitoring the Fire Safety inbox, scheduling appointments, and handling customer queries.\t
- Uploading documentation, raising purchase orders, and ensuring accurate record-keeping for all fire safety works.\t
- Providing general administrative support for the Fire Safety team, including organising meetings and producing reports.\t
- Supporting the Fire Safety Works Manager with project-related tasks and contributing to cross-team collaboration.
What we’re looking for:
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- Excellent communication skills – You’ll work closely with contractors, customers, and internal teams to manage works effectively.\t
- Organisational abilities – Strong time management skills to handle multiple tasks, often under pressure.\t
- IT proficiency – Experience using Outlook, Excel, SharePoint, and Teams to manage workflows and documentation.\t
- Customer-focused approach – Able to communicate clearly with residents, addressing concerns and ensuring smooth coordination of safety works.\t
- Problem-solving skills – Comfortable working in a fast-moving environment and able to resolve issues as they arise.
Desirable, but not essential:
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- Knowledge of fire safety compliance (such as fire doors, fire stopping).\t
- Experience in scheduling or programmed works and producing reports.
Further information
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email recruitment@paradigmhousing.co.uk and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified
