Job Title: Account Manager
Industry: Security and Surveillance
Job Type: Full time
Location: on the road
Company Overview
Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.
With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc.
Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others.
Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years.
Job Description
The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Main Responsibilities:
- Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;
- Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；
- Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；
- Analyse sales figures, and assist the marketing department；
- Maintain a long-term relationship with existing channel customers and recruit additional channel partners；
- Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;
- Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions;
- Assist in the overall growth of the Dahua brand within the UK and Ireland market.
Key Attributes:
- Prior experience in a sales role or account manager role will be advantageous
- Previous experience with distributors will be advantageous
- Good customer service skills and communication skills
- Good at handling pressures
- The ability to learn new technologies fast
- A positive attitude
- Initiative, honesty and integrity
Required Skills and Qualifications
- Strong knowledge of MS office applications and CRM/Salesforce systems.
- Eligible to work in the UK
- Full clean driver’s license
