Company:

Finning (UK) Ltd

Number of Openings:

Worker Type:

Permanent

Position Overview:

Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a highly skilled and motivated Contracts Asset Manager to join our team and be part of a company that values your contributions and supports your growth.

Job Description:

The Contracts Asset Manager will be responsible for improving the financial performance of Customer Value Agreements (CVA) through effective asset management, with a strong emphasis on availability and productivity to enhance customer satisfaction.

Key Responsibilities:

Contract Performance Management: Oversee overall contract performance and act as the master scheduler for all planned events.
Site Surveys: Conduct regular visits to customer locations to perform on-site surveys, monitoring conditions that may impact contract performance.
Service Coordination: Liaise with service operations to execute all planned events, including determining the type of repair required and its location.
Event Execution: Drive consistent execution of planned events for equipment on contract.
Product Support: Collaborate with product support operations to develop product health and performance feedback.
Customer Relationship Management: Develop and maintain strong customer relationships to lower operating costs through improved operational and maintenance best practices.

Skills and Experience:

Proven experience in managing assets to ensure high availability and productivity.
knowledge of equipment maintenance and repair processes.
Skilled in conducting detailed site surveys and monitoring conditions affecting contract performance.
Ability to interpret large amounts of data and information to support planning and decisions.
Excellent influencing and networking skills, able to build strong customer relationships and deliver customer-centric solutions.

Qualifications:

Relevant experience and certificate in engineering
Previous experience in a similar role within similar industry environment (desirable)
Approved engineering apprenticeship (desirable)

What We Offer:

In addition to a competitive salary, company car/allowance, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from:

A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development

Why Join Us:

At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you’re ready to take on a challenging and rewarding role, we want to hear from you!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Customer Support/Operations jobs

Contracts Asset Manager