Field Service Engineer

Zenopa • Reading, ENG, United Kingdom • 2d ago

Job Description

Job Title: Field Service Engineer Chromatography

Location: Reading, Swindon, Cardiff, and surrounding areas (M4 Corridor)

Company Overview:
We are proud to partner with a leading chromatography distributor that has experienced remarkable growth over the past year, with a 7% increase in service contracts since January. We are seeking an exceptional Field Service Engineer to join our dynamic team and take the lead on contracts in the Reading, Swindon, and Cardiff regions.

Key Responsibilities:

Service, repair, and install cutting-edge Liquid and Gas Chromatography equipment from renowned manufacturers such as Agilent, Waters, Shimadzu, and Jasco.
Deliver outstanding customer service, consistently meeting and exceeding client expectations.
Identify and diagnose issues, providing effective solutions while working independently.
Participate in comprehensive product training to enhance your skills and confidence.
Stay informed about industry best practices to ensure valid and reliable analytical results.

What Were Looking For:

Experience with either Liquid Chromatography (LC) or Gas Chromatography (GC) as an engineer or end user.
Proven troubleshooting skills with chromatography instrumentation in a laboratory setting.
A degree, HND, or HNC in Analytical Sciences or Electrical/Electronic Engineering is preferred but not essential.
A proactive, can-do attitude with a commitment to supporting team development.

Compensation and Benefits:

Competitive salary based on experience.
Performance-based bonus of 10%.
Annual attendance bonus of £500.
Company car (hybrid) and fuel card.
5% pension contribution.
Life insurance coverage (3x basic salary).
20 days of annual leave, plus Christmas closure and bank holidays.
Daily lunch allowance (£8 for an 8-hour shift).
Dinner allowance after 8pm (£10).
Healthcare cashback plan, including benefits for dental and optical treatments, as well as mental health support

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