Gemporia began in 2004 and we are a British live television and online jewellery retailer sourcing gemstones across the globe. Since the end of 2017, we are now very proud to be an employee-owned company and we are constantly seeking to grow our successful team.
The Social Media Presenter & Producer will join our current team and be responsible for presenting and producing our livestream and pre-recorded content to share over our Gemporia Partnership social accounts, primarily focusing on TikTok Live. They will also support with other social tasks as required.
Accountable For: Key Tasks/Results/Objectives
• Presenting and producing TikTok, and any other livestreams for our social media channels as required, to drive brand awareness and revenue.
• Preparing products, schedules and any other content for livestreams with the TikTok team to increase views and attract new customers.
• Planning, creating and editing content to enhance visibility on the TikTok platform and other social media channels as required.
• Engaging with and harnessing relationships with customers, viewers, ambassadors and influencers on the TikTok platform to build community to encourage repeat business.
• Managing the TikTok Seller Centre and Business Suite with the TikTok team to review insights, enhance performance, and identify areas for development.
• Liaising with the customer service team to enhance the TikTok user journey, and other departments within the company to increase efficiency.
• Working with buyers and merchandisers internally and externally to source stock for the TikTok shop in response to customer demand and trends.
• Gathering and analysing data for both organic and ecommerce aspects of TikTok to present to the wider Marketing Team to ensure targets are met and discuss other opportunities.
• Working with the Social Media Manager and TikTok Team to develop the TikTok strategy to identify areas for and achieve growth.
• Working with the Social Media Manager and rest of the Social Media Team on the wider Social Media Strategy and goals.
• Support with any other pre-recorded content and modelling tasks within the Social and Marketing Team.
• Support with any other tasks within the Social, Digital and Marketing teams.
Skills:
• Both presenter and producer experience/exposure to at least one discipline is strongly preferred, however the ideal candidate should have an outgoing and dynamic personality with exceptional improvision and verbal communication skills.
• Experience with social media platforms, especially TikTok Seller Centre and Business Suite.
• Content creation, especially videography, including video and audio editing.
• Knowledge and/or experience in the jewellery and/or retail industry is desirable but not essential.
• Knowledge and/or passion for gemstones is desirable but not essential as training will be provided.
Working 34 hours per week across 4 days on a 3 week rotating schedule which includes weekends.
***Our studios are based in Redditch, Worcestershire, B98 9HF – you must be able to travel to this location without having to relocate***
