Senior Manager Sales and MRO

Rotable Repairs, A VSE Aviation Company • Leigh-on-Sea, ENG, United Kingdom • 14h ago

Job Description

Job Description

Senior Manager, Sales & MRO

Job function

To manage and develop the Customer Service and Sales & Asset Management functions to provide a best-in-class service to customers, creating long term relationships and opportunities for commercial growth.

To develop and implement a sales and trading strategy to maximise revenues and margins from the trading of owned and consigned assets.

To actively contribute to the strategic growth and development of the RRL business under VSE.

Key Responsibilities

Optimisation and management of RRL and consigned inventories including investment strategy and availability management
Implementation of pricing strategies
Revenue and margin accountability
Development and implementation of strategic sales and business plans for investment
Development of departmental functions, processes and personnel
Development and implementation of MRO customer focused strategies
Account management for key business partners and customers
Work closely with Business Development on the management of key opportunities and customer/supplier relationships
Setting of individual and departmental objectives, KPIs and targets
Active contribution to the long-term growth and development of the RRL business

Additional Departmental Responsibilities

Recruitment and hiring of capable and competent personnel
Initiate, develop and preserve customer relationships at all levels
Establish new sales channels and generate sales leads into the company
Negotiation of sales opportunities – individual component sales through to long-term contracted maintenance programmes
Develop and implement customer KPIs, reports and communication strategy
Execute sales strategy to ensure business objectives are met
Coordinate with internal departments to ensure delivery terms are met.
Possess full core competency knowledge for the range of the companies’ services across a variety of aircraft.
Attendance at tradeshows, conferences and airshows as required.

Education / Experience

Degree level preferred in business or technical discipline
Proficiency in Microsoft Office and CRM / sales management software
Minimum 3-5 years aviation experience in a customer or sales focused role
Team management and development experience

Essential Skills

Commercially experienced / entrepreneurial, ability to produce business plans and proposals
Ability to determine, define and translate complex customer requirements into effective sales opportunities, solutions and proposals
Tenacious, self-starter with strong organisational skills and with a customer and sales focus
Confident and able to communicate with and motivate technical and non-technical colleagues.
ERP business system experience – proficiency in Quantum would be ideal