Customer Success Manager (Start-up) - London - SaaS - AI Driven Solution
Dynamic and rapidly growing SaaS company focused on building Artificial General Intelligence that transform how businesses operate. With a commitment to innovation and a world-class team, we are on a mission to eliminate menial tasks and empower people to work more creatively.
About the company:
- A leader in AI and automation, committed to reshaping the workforce.
- Values a culture of extreme velocity, ownership, and innovation.
- Focused on building collaborative relationships between humans and AI.
About the Role:
- Drive customer success outcomes and deliver value through AI products and services.
- Ensure a seamless onboarding experience for new customers.
- Collaborate closely with customers to understand their strategies and provide strategic guidance.
- Partner with senior leadership to enhance customer health and retention.
- Serve as a vital link between customers and the product team, influencing product development.
About You:
- Exceptional communication and relationship-building skills.
- High empathy and a genuine passion for customer satisfaction.
- Proactive attitude with strong analytical and creative problem-solving abilities.
- Resourceful and adaptable in fast-paced environments.
- Structured and organised, with a keen attention to detail.
- Experience in a Sales Enablement SaaS company, that has a fast-growth setting.
Package:
- Competitive salary up to £70,000, plus bonus.
- Five-day work week in London.
- Equity options as part of your package.
If you're ready to take your career to new heights and be part of a ground-breaking team, we want to hear from you!
Explore a wide range of senior and experienced Sales, Account Management, and Customer Success jobs across the UK and internationally. Arius is a leading sales recruitment agency for companies seeking to recruit experienced Sales and Executive-level professionals. Specialist sectors include SaaS, DeepTech, FinTech, RegTech, AI, Data & Analytics, Financial Crime software, and more.
Arius Ltd is acting as an employment agency in relation to this vacancy.
