Personal Lines Account Handler

NFP, an Aon company (Europe) • Hemel Hempstead, ENG, United Kingdom • 2w ago

Job Description

We are recruiting for a Personal Lines Account Handler to work on the handling of Mid Net Worth & High Net Worth policies and retain and provide a service to existing customers.

Overview of duties

Maintain a professional image of self and the Group to all customers and insurers
Identify and understand the customers needs and business
Build relationships with customers and provide an ongoing service
Complete and offer all renewals within the FCA guidelines
Complete and process all new business and transfer new business within the FCA guidelines
Completion of tasks in a timely manner
Ensure that all compliance responsibilities are recorded and reported as required
Build own technical knowledge to achieve/maintain competence and maintain own training records

Person specification

Knowledge, skills and abilities:

Customer Care skills
Planning and Organisational skills
High Net Worth & Mid Net Worth Insurance Technical Knowledge
Negotiation skills
FCA Compliant Process

Education / and or Experience

General insurance experience
Customer service skills

Key information:

Hours: Monday – Friday, 35 Hours

Location: Hemel Hempstead

If this sounds like something you are interested in please apply or contact Lucy Reed for further information.

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