National Account Manager
Company: Phoenix 2 Retail
Location: Remote
Job Type: Full-time
About Phoenix 2 Retail
Phoenix 2 Retail are the leading wholesaler specialising in vaping and nicotine products and we offer a unique route to market service to global brands who wish to gain distribution within the UK's Vape category. Our mission is to become the world's leading supplier of smoking alternatives investing in responsibility, innovation, education, and sustainability to create a better future for retailers and consumers.
Our Values
Our ''I CARE'' values encapsulate a holistic approach to our culture, emphasising positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence. This acronym serves as a memorable representation of the company's core values, guiding actions and decisions of its employees.
Role Overview
We are looking for a highly motivated and experienced National Account Manager to join our team. The primary responsibility of this role will be to oversee and manage the relationships with our national retail accounts, driving sales growth, and building long-term partnerships.
Key Responsibilities:
Account Management:
- Establish and maintain relationships with national accounts in the FMCG sector.
- Serve as the main point of contact for key retail accounts, addressing any issues or concerns promptly and maintaining a high level of customer satisfaction.
- Conduct regular business reviews with key retail accounts to track performance, identify areas for improvement, and drive sales growth.
Strategic Planning:
- Develop and implement strategic account plans to achieve growth targets and maximise sales opportunities.
- Monitor market trends and competitor activities, providing insights and recommendations to senior management to inform business decisions.
Collaboration and Coordination:
- Collaborate with cross-functional teams, including marketing, operations, and supply chain, to ensure smooth execution of promotions, product launches, and customer needs.
- Negotiate and finalise contracts, pricing, and terms with national accounts while adhering to company policies and guidelines.
Performance Management:
- Manage sales forecast accuracy and inventory levels for national accounts, ensuring timely and efficient delivery of products to meet customer demands.
- Prepare and present regular reports on account performance, sales, and market insights to senior management.
Qualifications:
- Experience in national account management in the FMCG industry.
- Proven track record of developing and managing successful relationships with national retail accounts.
- Strong negotiation and communication skills, with the ability to influence and persuade others.
- Knowledge of sales and marketing strategies in the FMCG industry.
- Exceptional analytical and problem-solving skills.
- Creative thinker with a proactive and results-driven approach.
- Ability to work independently and in a team environment.
- Proficient in Microsoft Suite and CRM software.
- Availability for frequent travel as needed.
What do we offer?
💵 Salary of up-to £55,000 (DOE)
🚗 £5,000 car allowance
💎 Quarterly Bonus Scheme
💝 £40 Monthly Wellbeing Payment
⛱ 24 Days Annual Leave + Bank Holidays Off
🎂 Extra Paid Day Off For Your Birthday
🩺 Employee Assistance Programme
💰 Salary Sacrifice Scheme
👨💼 5% Employer Pension Contribution
Diversity, Inclusion & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Phoenix 2 Retail. We're committed to creating an inclusive culture, encouraging diversity of people, and thinking, in which all employees feel
