Job Title: Quality Manager
Reports to: Head of Product Development
Location: Hybrid (3 days encouraged, 2 required in London or Nottingham office, remaining days at home)
Contract Type: Full Time Permanent
Start Date: ASAP
A Quality manager is responsible for ensuring that products and services meet quality standards. Their duties include:
- Developing and implementing quality standards: creating quality standards for the organization and ensure that suppliers, packaging and formulas meet those standards.
- Identify and close out issues as they arise, minimising disruption to supply.
- Implement watch areas and reporting systems to ensure we consistently monitor the quality of our products in the market and with consumers.
- Monitor performance and recommend improvements.
- Collate and maintain data within the quality tracker to report back to the business on a monthly basis as well as share with suppliers to find a solution, recourse and compensation where appropriate.
- Devise and review specifications for products or processes
- Oversee all product development procedures to identify deviations from quality standards
- Keep accurate documentation and perform statistical analysis
Requirements and skills:
- Proven experience as quality manager
- Conscientious and responsible
- A keen eye for detail and a results driven approach
- Excellent organizational skills
- In depth understanding of quality control procedures and relevant legal standards
- Strong Communication skills
- Certification of quality control is a strong advantage (ISO 9000 etc.)
What we will give to you (our Company Benefits):
- Hybrid working
- Private Medical for ALL employees - Vitality Medical scheme
- Part of the BCORP organisations
- 25 days holiday plus bank holidays
- Birthday day off
- Cycle to work scheme
- Electric Car scheme
- Team days
- Allowance to use on our wonderful products each month
- Dog friendly office
The INKEY team
At The INKEY List we are a dynamic and enthusiastic team with huge ambition.
We make things happen (sometimes against the odds!) by thinking differently and being solution-led.
We love hearing creative, innovative ideas that provide opportunities for improvement. Proactiveness is an absolute must. In return, we are committed to developing the knowledge of our team, as we do with our consumers, and the scope for growth is enormous.
We are a diverse team of passionate individuals who fundamentally believe that better knowledge creates better decisions.
We are really proud of the culture and environment we have built in our business since our launch in 2018.
We stand for transparency, equality and fairness and live this through our brand and our team every day.
We are for everyone.