We are looking for Senior Claims Technician to join our global Financial Services client’s Insurance Claims team on a permanent basis. As a Senior Claims Technician, you’ll be responsible for handling complex Property claims, such as fires or floods.
Our client empowers people to balance their time between home and the office in a way that works best for them, their team and customers. You'll work at least 40% of your week away from home, at one of their office locations in Ipswich, Bolton or Birmingham.
THE SUCCESSFUL APPLICANT
- You’ll have extensive experience in handling high value and complex commercial property claims, with a settlement of at least £500k.
- You’ll be educated to A-Level or degree standard, or have an equivalent professional qualification (ACII/FCII/CILA).
- An inspiring leader with empathy and flexibility of approach to achieve effective outcomes.
- Able to deliver exceptional service to your customers.
- Developed communication and interpersonal skills and influencing and negotiating skills.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
JOB DESCRIPTION
- Pro-active management of a portfolio of claims with a potential of £500K+ from notification through to settlement.
- Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend.
- Sharing your knowledge and supporting the development of others in your team and in the wider claims community.
- Building excellent working relationships with Loss Adjusters and other suppliers.
- Regular communication with policyholders and their representatives and underwriting colleagues.
REMUNERATION PACKAGE ON OFFER
- Competitive annual salary
- Tool of trade cash or car allowance
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Employee discounts
- Gym benefits