Job Description

Job Title: Supplier Quality Engineer

Location: Glasgow (Hybrid)

Job Type: Full Time, Permanent

Who we are:

At Safehinge Primera we have a clear purpose.

Together we design for good.

We help protect people through vulnerable times.

We’re no start-up. We are an established, profitable, market-leader, supplying into 70% of NHS Trusts with the business growing quickly in the UK, USA and Australia. We are three times winner of the Design in Mental Health - Best Product award.

We envisage, design and deliver innovative products, which dramatically improve people’s lives in challenging buildings such as schools, hospitals and mental health facilities. Our designs make a positive difference.

We’ve got a track record of success designing and delivering best in class products that improve lives. We have grown significantly in the last three years and our aim is to reach £30m of global revenue in the next three years and increase our impact; through profitable growth we can help more people through vulnerable times.

Since launching just 10 years ago we have grown significantly both financially and operationally and now deliver our products in three continents. Growth is a continuing feature within our business, powered by our purpose to increase our impact; through profitable growth we can help more people through vulnerable times.

We are a fast-growing company who continually set the bar high for ourselves. We’re committed to continuously raising the standard of the sectors in which we operate. Importantly we do this together, as a team.

How you will make an impact

This is a key position to support Safehinge Primera in meeting our ambitious growth plans. We are looking for a high impact individual capable and comfortable working in a fast-growing SME where a culture of collaboration and teamwork is more important than title. You will implement, grow and improve our processes to ensure best practice and repeatable outcomes.

What you'll do

As a Supplier Quality Engineer, you will drive all aspects of supplier quality management through the business in line with our strategic plan. You will focus on ensuring that our suppliers meet our quality standards and drive continuous improvement in supplier performance.

Your main responsibilities will be:

Develop and maintain supplier quality assurance processes and procedures.
Conduct supplier audits and assessments to ensure compliance with quality standards.
Manage supplier non-conformance reports (NCRs) and drive corrective and preventive actions (CAPA).
Collaborate with suppliers to resolve quality issues and implement improvement plans.
Monitor and report on supplier performance metrics.
Support the development and implementation of the Business Management System (BMS) with a focus on supplier quality.
Work closely with internal departments to ensure supplier quality issues are addressed and resolved.
Provide technical support and guidance to suppliers on quality-related matters.
Participate in supplier selection and qualification processes.

What you’ll bring:

At Safehinge Primera, we look for people who will add to our organisation and align with our Purpose and Values.

Your experience, skills, and competencies will include:

Excellent people skills through effective collaboration and leadership.
Strong stakeholder management skills based on high levels of emotional intelligence and excellent communication skills.
Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
Previous experience in supplier quality management, including developing, implementing, and maintaining quality assurance processes.
Knowledge of Lean Six Sigma is a distinct advantage.
Understanding of manufacturing and assembly processes.
Understanding of cost and financial impacts.
Understanding of risk and ability to compile risk analysis reports.
Commercial and financial awareness.
Analytical and negotiation skills.
Passion for continuous improvement.
Excellent IT and systems skills (we use Odoo ERP, MS365, Google, Hubspot, Entropy).

Preferred Qualifications:

Relevant manufacturing/engineering degree preferred, or substantial experience gained in a similar role.
Previous experience in a manufacturing environment, preferably medical, automotive, or aerospace.

What we’ll offer

Competitive salary
Discretionary profit share
Annual leave increases with length of service with option to buy additional holidays
Cycle to Work/Electric Vehicle Scheme
The opportunity to develop and grow your career within a fast-growing SME
Discount gift cards
Peer recognition programme
Working hours for this role are Monday – Friday, 9am until 5.30pm (flexible working arrangements are available)

This is a full-time position and will require some travel to our supply chain and partners.

If you think you've got the passion and skills to help us achieve our vision of serving the mental health sector with the world’s best products and services, then we’d love to hear from you!

Salary Range: £40,000 - £45,000 DOE

Closing Date: 04/11/24

Safehinge Primera

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Supplier Quality Engineer