Job Description

Loan Completions Manager

£55-£70,000 + bonus, 8% pension and 30 days holiday.

5 days a week in the London office.

About us

Join one of the UK’s fastest growing and award-winning banks.

We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK’s newest specialist property finance banks. We are on the lookout for exceptional new team members, with ambition and drive, to join us on our exciting growth journey.

If you are looking for a company with accelerated career progression and you thrive in a fast-paced environment where your work is valued, highly rewarded and makes a real impact then Bank is waiting for you.

Role purpose

In this exciting new role, we’ll rely on you to be creative and provide sound operational management for a SME completions team. This will include managing loan documentation, due diligence and payment processes (including facility documentation and perfection of security) to make sure loans are drawn down quickly and accurately.

One of the best things about this role is the opportunity to create and lead a small team and be responsible for continually identifying ways to maximise our customer and broker experiences.

In this role you’ll find yourself…

· Managing the day-to-day loan due diligence process and tasks such as loan offer documentation preparation and the instruction of property valuations, independent monitoring surveyor (QS) reports and other specialist property due diligence reports.

· Instructing, appointing and liaison with legal panel firms to ensure the accurate and timely perfection of loan and security documentation.

· Owning loan drawdown and payments processes and procedures to ensure facility drawdowns and incoming payments are processed quickly and accurately.

· Developing and maintaining loan completion and relevant post completion processes and systems.

· Managing workflows to optimise use of resources and proactively respond to change.

· Promoting a risk-aware and continuous improvement culture ensuring efficient and effective risk and compliance management practices by adhering to required standards, processes and policies.

· Building positive relationships to become a valued member of the team and providing proactive support to both first line relationship management, financial crime, and credit underwriting teams to ensure the loan completion process operates efficiently.

· Acting fairly and responsibly in line with Treating Customers Fairly (TCF) and responsible lending principles in all dealings with customers, brokers and 3rd party service providers.

· Coaching and developing a team to achieve high levels of performance.

· Acting under Power of Attorney for the execution and removal of legal documents.

A bit about you – You are/have most of the following:

· Experience of the end-to-end commercial lending application lifecycle, from application to decision through to completion, servicing, and post completion activities.

· Knowledge and practical application of SME legal and valuation due diligence processes along with wider commercial risk issues.

· Able to demonstrate knowledge of SME loan drawdown and payment procedures.

· Adept at leading a high performing team, able to coach others to fulfil their full potential.

· You’re driven by quality and pace and have a strong desire to exceed expectations.

· Proactive and infectiously positive – you build relationships by truly understanding what people need and by fulfilling your promises.

· Driven by a desire to ensure your work makes a difference and has an enduring impact.

· Comfortable operating in an environment where ready-made processes don’t always exist – you can navigate ambiguity and clearly identify what could be better.

· Laser-focused attention to detail - your organisation skills are second to none. You are planned, prepared, and can effectively handle competing priorities.

· Strong analytical skills which will mean you can extract meaningful data, convey it with clarity and make sure action is identified and taken.

· Excited by the opportunity to work in a start-up bank with a strong purpose.

· Confident – able to be pragmatic and exercise good judgement.

What we can offer you:

· 8% company pension contribution and 3% individual contribution (which you can opt to increase

· 30 days holiday every year - which includes your birthday off + bank holidays on top

· Remote first working policy plus a Nomad working policy - for four weeks of the year you can work from anywhere worldwide

· Flexible working - you 'own the way you work' and we are proud to be recognised as being one of the top 100 most flexible companies to work for in the world. We have adopted a hybrid model and will share more details about the specifics.

· Top tier private medical cover with WPA - includes no excess + you can add family through salary sacrifice

· Death in service at 4 x base salary with Aviva

· Mental health support - through a helpline and counselling sessions

· Enhanced maternity, paternity and adoption leave

· Various surprise and delight moments throughout the year to help build team connection

Pope Marshall

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