We are seeking a skilled Therapist to join our client team which is a 5star hotel property in Shropshire. The ideal candidate will have a passion for hospitality and customer service, with expertise in various beauty services such as barbering, eyelash extensions, and makeup application. Strong communication skills and the ability to upsell services are essential for this role.

Responsibilities

Provide high-quality spa therapy services to clients
Manage client appointments and ensure a smooth front desk experience
Perform beauty services including barbering, eyelash extensions, and makeup application
Utilise social media management to promote services and engage with clients
Communicate effectively with clients to understand their needs and preferences
Upsell additional services or products to enhance the client experience

Qualifications

Previous experience in therapy or beauty services is required
Excellent customer service skills with a focus on hospitality
Proficiency in barbering, eyelash extensions, and makeup application
Strong communication skills both verbal and written
Ability to manage client appointments efficiently
Experience in upselling services or products is advantageous

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