Job Description

Captiva Learning

Enrolment Consultant

• Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it.

• Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional growth? In Captiva, we insist on that space.

• Would you like to join a team of professionals that is revolutionising its industry sector through innovation, collaboration, and excellence? In Captiva, we live those values every single day.

Following the successful launch of our first cohort of Youth Worker Degree Apprentices this year, our Premier Pathways Team is expanding, we are offering an exciting opportunity to join us and be part of a journey of continued discovery and growth, supporting learners through our range of groundbreaking apprenticeship programmes.

• Basic salary up to £35,000

• 25 – 30 Days Annual Leave + Bank Holidays

• Private Health Care

• Head Office Based – East London (Stratford)

• Full-Time Position

The Company

Captiva Learning is a rising star provider of apprenticeships (RoATP) with a recent Ofsted inspection that is Good in all areas.

Captiva is the home to 3 colleges: The National College of Education (NCE), The National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges serve over 2,000 current leadership learners at Level 3, Level 5 and Level 7, and over 1500 alumni.

Captiva strives for a more inclusive work environment which attracts a diverse group of applicants and signals our commitment to celebrate and promote diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.

If you don’t quite meet the role criteria we’ve identified below, but you like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide for you. We’re always happy to chat to nice people!

The Role

In the role of Enrolment Consultant, you will be responsible for providing advice and guidance to learners and employers. Supporting them through the full enrolment process to join the Youth Worker Degree Apprenticeship.

The Team at Captiva Learning offers its stakeholders an in-depth consultation at all levels, with detail orientated practices at its forefront, you will be developing new and existing relationships daily, forging long-term partnerships through your learner and client engagement.

Apprenticeships are governed by regulations; they are also driven by supporting people to achieve their career and education goals. You will be combing the two to offer opportunity and engagement through your communication practices. This role requires self-directed accountability, and reporting on a weekly basis, data capture and process management.

Experience within education, apprenticeships and/or youth work would all be beneficial, your commitment to outstanding customer service and high-quality engagement with all will be fundamental to your success.

Technical Competencies

Excellent Communication Skills

Clear verbal and written communication skills
Able to engage with stakeholders on the telephone, face to face in meetings and online
Ability to utilise marketing materials appropriately
Ability to adapt communication style to the audience, with diplomatic sensitivity

Solutions Focused

Proactive and anticipates problems which may arise
Able to pivot, challenge stakeholders and find creative solutions
Remains resilient and calm when faced with resistance or issues
Develops knowledge to identify opportunities through solutions

Driven

Understands what drives success
Motivated to set out goals and takes steps to achieve them
Focuses time and energy on activities to achieve results
Reflects on outcomes to understand progress using analytical thinking

Delivery Focused

Influencing and flexible thinking skills
Strategic and organisational alignment
Achievement aligned to meeting quality and performance standards
Team orientated, committed and collaborative

Developmental

Actively seeks feedback to develop and uses feedback as a tool to support others
Able to learn new systems and processes quickly and utilise them effectively
Seeks help from others where there are knowledge or skills gaps to improve
Open to new experiences and opportunities to learn

If you would like to be part of the Captiva Team, please send your CV with a cover letter today to careers@captivalearning.com.

Captiva Learning

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Enrolment Consultant