Job Description

Job title: Head of QHSE

Reports to: Operations Director

Responsible for: All aspects of Health and Safety, Quality and Environment within the business

Location: National

Job purpose: To provide leadership to the business on all aspects of Health and Safety, Quality, and Environment. The Head of QHSE will lead and support the self-service model through our general managers. This role involves providing leadership on all Health, Safety, Quality, and Environmental matters, ensuring compliance, and promoting a culture of safety and continuous improvement across the business.

Key duties:

Leadership and Strategy: · Provide sound advice on QHSE matters to support the self-service model. · Develop and implement systems, processes, and procedures for QHSE. · Champion and drive cultural change in QHSE management. Health and Safety: · Advise and support line management on Health and Safety issues. · Increase understanding of Health and Safety through education and training. · Develop and coordinate an audit program to ensure compliance. · Investigate, report, and document accidents and incidents. Quality Management: · Manage and maintain Quality accreditations and standards. · Coordinate ISO Audits and ensure preparedness. · Recommend and implement process improvements.

Environmental Management: · Ensure compliance with Environmental Management standards. · Promote environmental awareness within the business. · Maintain relationships with suppliers to uphold environmental standards. Reporting and Governance: · Provide monthly QHSE reports for the Management Board. · Ensure the business stays updated on new legislation and industry standards. · Manage relationships with external QHSE suppliers. Promote a culture of compliance around meeting the requirements of our Environmental Management standards.

PERSON SPECIFICATION

Experience:

Essential:

Previous management experience in an QHSE role managing multiple risks. · NEBOSH Diploma (CMIOSH) or equivalent · Experience gained within an FM or Services Management business working to ISO standards and management systems. · Commercial focus or operational/line management experience. Desirable: · Technical understanding and awareness. · Previous experience with pest management services

Skills and qualifications:

Essential:

Excellent communication and interpersonal skills. · Strong leadership and team management abilities. · Competent in IT literacy and time management. · Full UK driving licence.

Desirable: ·

RSPH Level 2 Award & BPCA Accredited Technician in Pest Control.

Attitudes:

Self-motivated · Sound judgement & understanding of when to escalate issues. · Ability to lead change and drive improvements in working practices. · Strong organisational skills. · A positive can-do attitude. · Ability to work under pressure and meet deadlines. · Attention to detail and proactive approach. · Enjoys working collaboratively and fostering a team spirit. · Ability to provide clear direction.

Other:

Ability to work additional hours as required. · Availability for occasional travel within the UK.

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Head of QSHE