Job Description

Our client is looking to strengthen its team by recruiting a IT Support Engineer for the IT Department. Applicants will ideally have either shipping or transportation industry experience.

Please apply to matthew.bryant@gigabitgroup.co.uk

Salary in the region of £30,000-42,000pa (depending on experience)

The IT Support Engineer will join the IT Department. They will be responsible for supporting, maintaining and upgrading the infrastructure of offices and business units, reporting into the Head of IT.

The successful candidate will provide on-site and remote IT support. This position offers opportunities to develop IT knowledge/ communication skills.

The role responsibilities (but not limited to):

Providing (on-site and remote) support to company’s systems and employees.
Resolving IT related operational issues in a timely manner.
IT documentation, ensuring the content is updated.
Liaising with vendors, service providers and other IT personnel for problem resolution and projects progression.
Installing, testing, maintaining and troubleshooting physical/virtual machines, laptops, printers, mobiles, tablets (hardware and operating systems).
Installing, testing, maintaining, and providing support for software applications.
Monitoring performance and ensure system availability and reliability.
Ensuring IT policies and Cyber Security procedures are applied and maintain them.
Escalating higher level IT operational issues / risks.

Required Skills

IT degree (or equivalent).
Relevant experience is desirable.
Ability to multi-task and work well under pressure.
Collaboration and communication skills.
Strong verbal and written communication skills.
Knowledge of hardware, software troubleshooting, and diagnostics skills.
Knowledge of heavy industries (e.g. shipping/transport is preferred)

For more information please apply asap

Gigabit Group Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Gigabit Group Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply

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