Job Description

Job Title

HR Manager

Working Hours/Arrangements

Permanent Full time: 40 hours per week

Hybrid Working: Mondays to Thursdays – office based; Fridays – Work from home.

Salary Range

£40,000 - £48,000 per annum

Location

Guildford office – 11 The Pines Trading Estate, Broad Street, Guildford GU3 3BH

Reporting to

Head of Human Resources UK & Administrative Director

The company and group

Servers.com is an Infrastructure as a Service (IaaS) company that currently operates 18 global data centres with more than 3,000 customers worldwide. Experts in bare metal, servers.com provides a full suite of computing, storage, and networking services across the US, Europe, and Asia.

We work with leading enterprises and up-and-coming firms and serve some of the most crucial and fast-growing industries in the world, including Web3, AdTech, trading, gaming, iGaming, and streaming.

Founded in 2014 and headquartered in Limassol, Cyprus. Servers.com has recently been acquired by an American group in July 2023. Servers.com joins a holding company formed to house an innovative portfolio of various cloud-based solutions focusing on the needs of online businesses.

Job Responsibilities

As a Human Resources Manager, the successful candidate will be an essential part of the Servers.com HR team, contributing to various HR functions and processes. This role will play a key part in supporting the day-to-day delivery of our HR objectives and full employee lifecycle including recruitment, onboarding, training and development and employee wellbeing. With a genuine passion for people and an eye for detail, the successful candidate will be adaptable, highly organised, with the enthusiasm to take ownership of tasks and manage prioritisation of changing needs of the business.

This role presents an excellent opportunity for an eager and capable individual who is enthusiastic about enhancing their HR skills in a fantastic work environment.

The key responsibilities for the HR Manager will be:

Collaborate closely with HR colleagues and the Head of HR UK to ensure the delivery of a high-quality, professional, approachable, and efficient HR service aligns with the Department’s requirements.
Supporting the HR team in ensuring compliance with all legal and company regulations.
Assist and support management and the leadership team with handling and resolving Human Resources issues.
Support Line Manager and inform Human Resources management of issues related to UK employee relations.
Process details relating to starters and leavers, contractual amendments, bonuses, change of personal details, annual leave, sickness, etc.
Assisting with the recruitment process, coordinating and conducting applicant initial screens, reference checks, background checks, RTW checks, and share code number verification.
Monitor all hiring and recruitment processes for compliance with UK law and company policies and standards.
Monitor and assist UK leadership team with employee’s probation and performance reviews.
Assist with onboarding and orientation of new employees.
Supporting the Head of HR UK with any ‘ad hoc’ HR projects as when required.
Support the Head of HR UK in maintaining accurate employee records, attendance management and HR databases
Provide high-quality customer service to all staff queries

As HR Manager you will need to possess exceptional interpersonal skills, show strong resilience, and have the ability to follow robust processes and procedures. You will be a confident multi-tasker, have excellent communication and presentation skills, who is able to effectively prioritise heavy workloads.

You will pride yourself on delivering exceptional service with genuine warmth. We are looking for people who are confident, willing to multitask and undertake duties outside of the normal job description and are happy to be in an office environment delivering on our HR strategy and objectives.

The above list of duties is not exhaustive. You will be expected to perform different tasks as necessitated by the UK HR team.

Profile

A successful HR Manager should have:
- A relevant degree or equivalent qualification; Qualified CIPD Level 3 Foundation minimum (CIPD Level 5 preferred).
- 3 years of HR experience within a similar position, including knowledge of employment legislation
- Comfortable working alone, with the ability to performing in a team.
- Excellent organisational and time management skills, with the ability to prioritise important projects
- Proficiency in MS Office applications
Personal skills
- Solution orientated
- Good forward planner
- Self-motivated and enthusiastic
- Strong influencer with the ability to evaluate ideas of others
- Ability to present ideas effectively
- Excellent time management skills
- A high degree of confidentiality and professionalism
- Ability to work under pressure and meet deadlines
- Excellent command of English is required, other languages an advantage
- A true passion and dedication to people and HR.
Additional Benefits
- Private healthcare – Once probation period is passed.
- Embrace parenthood with 18 weeks generous paid leave after completion of 1.5 years ‘continuous service’.
- Pension contribution – 5% of the salary.
- 28 annual leave days plus all Bank Holidays in each holiday year in England and Wales.
- Flexible working will be considered (2 days a week) following completion of probational period.
- 10 days working from anywhere in the world following completion of probationary period.
- Mobile phone bill paid to the value of £80 per month (subject to BiK taxation).
- Office Lunches – Deliveroo to the value of £14.00 each day.
- Friendly, light-hearted company culture
- Team socials and nights out
- Casual dress code
- Use of Apple MacBook Pro laptop – Mouse and Keyboard. Bose or AirPods Headset.
“Servers.com is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." Please click here to access our Equal Opportunities Policy

Also, please review our candidate privacy policy in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing.

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Human Resources Manager