Job Description

Job description

Our German speaking Social Media Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.

These game-changing careers will be permanently site based, at our Belfast VR Hub (BT1 3NR).

We offer a salary of £ 28017.60 per annum + additional perks and company benefits to help support your unique lifestyle. Our dedicated German language team works 5 days per week, between 7am – 4pm.

We also offer relocation to Belfast! (further details below)

Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products.

Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
Provide resolutions to general or individual users.
Help identify opportunities to reduce customer effort.
Constantly monitoring social media, forum channels and product review platforms.
Providing engagement activity support.
Create and promote engaging responses that encourage participation.
Develop user-generated content.
Actively working to identify and implement opportunities to cross leverage self-service content across digital channels

This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Your qualifications

Concentrix is a great match if you:

Have professional experience or an indepth understanding of social media support
Fluent in English and German (B2 CEFR level)
Typing speed 55 WPM and accuracy of 95%
Experience or interest in virtual reality gaming is desirable

Relocation

Belfast is a vibrant, modern city drenched in history and culture, and surrounded by incredible landscapes. Characterised by its warm people, famous architecture, amazing food and drinks scene, and arts and creativity around every corner. Belfast boasts a relatively low cost of living and is a great gateway to Dublin, as well as the beautiful north coast and exploring the rest of Ireland.

What we offer:

First 7 nights in a city center hotel
Flight reimbursement up to £250.
Up to £500 repayable wage advance.
Airport pickup in Belfast.
Ongoing assistance from dedicated Relocation Officer.

Belfast is a brilliant, buzzing city to come and work in. The beating heart of the country’s vibrant culture, it’s a city that offers an amazing array of experiences. Whether it’s endless choice of food options at lunch, or lively places to meet up after work, everything is at your fingertips. With excellent transport links, Belfast is easily accessible from all over the country, with our Concentrix Maysfield site situated conveniently next door to the city’s Lanyon Place train station.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Job Types: Full-time, Permanent

Pay: £28,017.60 per year

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee mentoring programme
Employee stock purchase plan
Enhanced maternity leave
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Store discount

Schedule:

Day shift
Monday to Friday
Weekend availability

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