Head of Professionals Regulation (Adjudication and Associates)

We are seeking a strategic and dynamic individual to lead our Adjudication and Associates team to ensure our hearings function runs smoothly whilst supporting our strategic vision for regulatory excellence.

As part of the Enforcement portfolio’s senior leadership team, the Head of Professional Regulation will lead a high performing team to meet key strategic objectives and ensure the successful delivery of our regulatory remit. You will be at the forefront of ensuring public safety and shaping our regulatory services, all while championing innovation, service improvement and inclusivity.

This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.

The successful applicant will:

Lead with expertise: Provide strategic direction and expert advice on all adjudication-related matters to the Executive and GPhC Council, deputising for the Chief Enforcement Officer where required.
Manage a high-performing team: Lead a cohesive and motivated team committed to delivering exceptional hearings and regulatory services, with a clear focus on continuous improvement and service excellence.
Drive operational success: Oversee quality, timeliness, and cost objectives for our adjudication functions while ensuring data accuracy and proactive performance monitoring.
Collaborate for impact: Forge strong partnerships with senior stakeholders and actively contribute to, and take responsibility for, strategic planning and formulation of policies as part of the Enforcement senior leadership team.
Ensure robust governance: Support the Chair of the Appointments and Assurance Committee with key tasks, from recruitment and development to performance management of our statutory committee members.
Have a demonstrable and unwavering commitment to equality, diversity, and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

30 days holiday (plus bank holidays (pro-rata for part time employees)) with the option to buy an additional five days.
A choice between two pension providers: NHS England pension scheme or Standard Life.
Flexible working arrangements.
Career breaks and sabbaticals.
Private medical insurance, life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision to ensure safe and effective pharmacy care at the heart of healthier communities, and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

We have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team. For this role we anticipate office attendance at least one day a week.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please apply using our online jobs application portal.

Please make sure you complete your supporting statement section, explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Applications without a supporting statement will not be considered.

Please consult the knowledge and skills section of the job description document below to help you prepare your application.

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

As part of your application for this role, please complete our equal opportunities and diversity monitoring section.
This is optional and you don't have to complete it; however, it provides us with useful information for monitoring and reporting purposes and is strictly confidential.

If you have any queries, please do write to us at careers@pharmacyregulation.org or if you would like to speak to a member of the Talent Acquisition team please call us on 0203 713 7880.

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General Pharmaceutical Council (GPhC) jobs

Head of Professionals Regulation (Adjudication and Associates)