Are you ready to take the lead in the exciting world of Japanese street food? Do you have a knack for leading an energised and happy team while expertly executing events and busy services? Rainbo is searching for a dynamic, enthusiastic, and experienced Head of Events & Festivals to join our team and bring our Japanese soul food to new heights!

This senior role involves leading the events team, and we're seeking a candidate with extensive hands-on experience in the hospitality industry. This position could be a great fit for someone with a background as an Events Manager, Chef or Cook, Bar or Pub Staff, or other roles within the hospitality sector.

About Us: Rainbo is a celebration of Japan's most beloved street food, from delicious gyoza to flavourful katsu and bao. We started as a humble food truck and have grown into a vibrant brand with multiple permanent sites across London as well as a dedicated festivals, events and catering arm of the business. Our mission is to serve fresh, vibrant, and delicious Japanese cuisine with a touch of soul, and we need YOU to help us shine even brighter.

Your Mission:

Recruitment, Staffing & Training: Scout and train the best festival warriors to join our team, ensuring they embody the spirit of Rainbo. Operations & Logistics: Mastermind the operations, logistics, and execution of all our festivals, events, and markets, ensuring a smooth and professional execution. Client Interaction: Respond to all event enquiries within 48 hours, working with customers to create their ideal menu, providing quotations, and following up with potential clients to seal the deal. Festival Applications: Keep our calendar packed by applying to the UK's top festivals. Business Development: Always be on the lookout for new business opportunities, festivals, events, markets, and catering gigs. Compliance & Hygiene: Ensure all our operations maintain a 5-star Hygiene Rating at all times. Event Excellence: Ensure every festival, event, and market we attend is executed with the precision of a samurai, delivering professional and efficient service every time. Financial Reporting: Get stuck into the spreadsheets and report on the P&L for every event, festival, and market within 3 working days. Order Management: Oversee all non-warehouse related orders for festivals and ensure we're stocked up and ready to rock. Storage & Mobile Units: Manage, organize, and upkeep our storage areas and mobile units, ensuring everything is in top shape. Company Support: Be ready to support the company and stores as needed. Expected Results:

Events & Markets:

Achieve sales and new business targets. Respond to all event enquiries within 48 hours and provide quotations within the same timeframe. Secure regular market pitches at premium London locations. Ensure all events and markets are staffed at least 2 weeks prior and maintain a 5-star Hygiene Rating. Guarantee all orders are made and deliveries received prior to events. Train all events/markets staff to team member, leader, and manager levels, with at least 2 team members trained up to a senior standard who can run events independently. Execute all events professionally, smoothly, and efficiently. Establish a reliable and well-trained core London-based events team. Achieve quarterly income & profit targets. Festivals:

Hit festival sales targets and the number of festival targets. Complete all festival applications prior to deadlines using standardized documents, photos, and menus. Staff all festivals at least 1 month before the event and train staff to team member, leader, and manager levels. Submit compliance documents for all events/festivals as requested. Order all onsite festival deliveries at least 3 days prior and efficiently receive them onsite. Maintain a 5-star Hygiene Rating at all festivals. Execute all festivals professionally, smoothly, and efficiently. Submit accurate P&L reports within 3 working days post-festival. Achieve annual income & profit targets. Values & Behaviours:

Leadership: Lead the events & festivals teams by example. Ownership: Take responsibility for all outcomes within your department, both good and bad. Professionalism: Work to and demand the highest professional standards. Proactive: Work on the front foot and help drive the business forward. Honesty: Demonstrate openness and develop trust with all staff and management. Reliability: Do what you say you're going to do by when you say you're going to do it. Hardworking: Set an example to peers and those accountable to you. Respectful: Treat all staff, management, and customers with respect. Ethical: Demonstrate inclusivity and conduct business right. Engaged: Be aware of and work towards the mission of the business. Why Join Us?

Exciting Environment: Be at the heart of the action, leading our presence at the UK's biggest festivals and events. Be the boss of your own department: Be empowered. Manage your time and your team as if it were your own business. Dynamic Team: Work with a passionate team who loves what they do and isn't afraid to have fun doing it. Growth Opportunities: Help us expand and explore new territories, bringing the joy of Japanese soul food to more people. Delicious Perks: Enjoy the perks of being surrounded by mouth-watering Japanese cuisine every day. Apply Now!

If you're ready to embark on a thrilling journey with Rainbo and think you have what it takes to be our Head of Events & Festivals, we want to hear from you! Send your CV and a cover letter telling us why you're the perfect fit for this role to (url removed).

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Head of Events & Festivals