Boring? Expensive? Dull?Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year-old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices, and a positive social impact.

Over a decade later, little has changed. Now with over 100 stores across Europe and the UK,Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.

Better everyday!

Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at www.jimmyfairly.co.uk and on Instagram @jimmyfairly.

We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive, and passionate team to challenge the status quo?

Own your future, Jimmy will invest in you!

We'll develop you on all retail aspects
We'll give you full optical training with our expert Optometrists
We'll help you build your career development plan to grow your skills for your current role and prepare you for the next

Purpose of the role:

We are looking for someone who is self-driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.

As a Store Manager, you are in charge of maximising store targets, retail excellence, ensuring your team is motivated in providing optimal and personalised customer service while complying with Jimmy Fairly procedures and standards.

You will build a store environment that nurtures creativity and employee development.

The Role:

Every day is different at Jimmy Fairly, however your key responsibilities will include:

Customer experience

It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
You will develop your team to provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
Be able to build customer loyalty, understand customer relationship management

Commercial leadership

Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
You will monitor the store targets & KPIs, individual sales KPIs of your team members
Monitor and record the shop floor activity and send regular updates to the Head of Retail
Analyse the commercial aspects of your store and identify new methods to increase turnover & KPIs
You are constantly present on the shop floor and fully available to look after customers needs
Be able to communicate efficiently and effectively
Be knowledgeable of the collection and the brand iconic pieces

Operations

Fully proficient on operating till system, payments and fraudulent transactions
Follow company policy and procedures
Create rotas that meet local needs within JF rules and the availability of your team
Adjust your staffing levels and the rota to match the pattern of turnover throughout the week / month / year
Anticipate and manage staff holidays to ensure good shop floor cover and respecting the business calendar
Fully proficient with all operational aspects and procedures, and proactive to learn new processes
Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
Pay attention to the security of the team and customers, by respecting health & safety guidelines
Maintain a good completion of the administration tasks for the store (banking, cash handling, credit notes, exchanges and refunds)
Report any discrepancies to your direct report
Be exemplary in all stock management and control aspects and train your team on stock management
Ensure all necessary tools and supplies are available

Commercial & Merchandising

Manage deliveries, ensure replenishment is made and new collection is processed according to the JF guidelines
Manage the VM guidelines implementation and train your team on all VM aspects & standards
Know how to adapt the VM guides to the space and commercial/customer needs of your store
Ensure the shop floor and the windows standards are impeccably maintained and always very commercial

Optics

Working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad
Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments

Human resources

Train and develop the team with a development plan that emphasises their skills
Identify the team members with growth potential and set up plans to develop their skills
Coach and motivate your team by giving them skill targets to achieve
Create a positive and inclusive work atmosphere, motivate and recognise achievements within the team
Monitor the regular staff reviews and employee probations

Required knowledge, skills and qualities:

Be eager to learn, develop yourself and others
At least 1 year’s experience as a Supervisor or leading a team
Strong organisational, communication, customer service, and problem-solving skills
High motivation & enthusiasm toward our brand
Show passion about retail and interest in fashion and retail market trends
Problem solver! Adapt to new situations, be proactive!
Understand the business KPIs and how to develop them
Positive and proactive attitude and knowledge of motivating a team
Sense of the responsibilities and of the priorities of the store
A previous experience in the optical industry would be ideal

What’s on Offer?

Very competitive bonus scheme
Welcome pair of Jimmys on your first week
Great employee discount
Pension contribution
Private healthcare
Part travel expenses paid

Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

#J-18808-Ljbffr

JIMMY FAIRLY jobs

Store Manager - Central London

Optometrist - Hackney