Job Title: Administration Assistant/Receptionist Location: Widnes, UK

Position Type: Full-Time Salary: £11.44 - £13.00 p/hr (depending on experience) Hours: Monday to Friday, 12:00 PM - 4:30 PM (likely to become full time in the future)

About Us: Our client is a leading fabrication shop in Widnes, specialising in high-quality metalwork and bespoke fabrications. The team is dedicated to delivering top-notch products to a wide range of industries. We are looking for a dynamic and organised Administration Assistant/Receptionist to join the team and help maintain their high standards of customer service and operational efficiency.

Key Responsibilities:

Front Desk Management: Serve as the first point of contact for visitors, clients, and suppliers. Answer and direct phone calls, manage the reception area, and greet guests in a professional and friendly manner.
Administrative Support: Assist with day-to-day administrative tasks including filing, data entry, document management, and maintaining office supplies. Prepare and distribute communications, such as emails, memos, and letters.
Scheduling & Coordination: Support the management team by scheduling meetings, coordinating appointments, and managing calendars. Ensure the timely preparation of meeting rooms and materials.
Customer Service: Handle customer inquiries, provide information about our products and services, and assist in processing orders. Maintain strong relationships with clients and provide exceptional customer service.
Order Processing: Assist in the processing of purchase orders, work orders, and invoices. Liaise with suppliers and customers to ensure accurate and timely deliveries.
Health & Safety Compliance: Assist in maintaining health and safety records and ensure compliance with industry regulations and company policies. Manage the logging of accidents, near misses, and risk assessments.
Record Keeping: Maintain accurate records of all transactions, including job cards, timesheets, and inventory. Update databases and spreadsheets as required.
Support to Production Team: Provide administrative support to the fabrication team, including preparing job packs, tracking production schedules, and ensuring all paperwork is up to date.
Miscellaneous Tasks: Perform any other duties as required by management to support the smooth operation of the fabrication shop.

Qualifications:

Proven experience as an administration assistant, receptionist, or in a similar role.
Strong organizational and multitasking skills, with a keen attention to detail.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software.
Ability to work independently and as part of a team in a fast-paced environment.
A friendly and professional demeanour with a customer-focused approach.
Knowledge of the fabrication or manufacturing industry is a plus, but not essential.

Job Type: Part-time

Pay: £11.44-£13.00 per hour

Expected hours: 22.5 per week

Benefits:

Company pension
Free parking
On-site parking

Schedule:

Monday to Friday

Work Location: In person

Reference ID: (phone number removed)

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