Our client are a privately owned liquid fuel distributor operating out of 14 regional depots and are ranked as the 4th largest oil distributor in mainland UK. They service a diverse regional customer base including commercial, agricultural, the armed forces, MOD, the emergency services, Police, Fire and Rescue, Ambulance, councils and domestic home owners.

They are looking to recruit an experienced Commercial Account Manager working from any of their Hartlepool head office.

This position will involve new business prospecting to generate new buying accounts, managing existing customer accounts whilst further developing a portfolio of customers that purchase bulk liquid fuel products on a regional and national basis. Being a highly transactional business, the role will evolve into relationship management and day-to-day account management. The successful management of the portfolio will involve CRM management with outbound and inbound call management, ensuring that we exceed customer expectations through our market leading customer service and account management.

Demonstrable Competencies

Source and convert potential customers into retained buying accounts
Take incoming calls and make outbound calls to prospects, existing and lapsed customers
Quote logging and order processing to ensure consistency in service levels and delivery
Liaise with Credit and Transport to ensure orders are processed and delivered on time
Assist with the management of other sales portfolios and Domestic accounts during holiday, sickness and busy periods.
Accurately Input data into computer system and ensure customer account details are maintained and up to date with key contact details.
Answer customer queries in a timely and professional manner
Have your finger on the pulse with changes in the industry

Behaviours & Experience:

Experience in B2B sales and/or account management
Previous experience in the fuel industry desired
Target and results driven in a challenging and fast paced Sales environment
Excellent communication and negotiation skills with a determination to succeed
Excellent customer service skills, verbal and written
Ability to listen, interpret and process information accurately
Good IT skills with the ability to competently use Microsoft Office packages
Ability to organise workload and manage time effectively
Self-motivated and ability to work effectively as part of a team
Proven sales and account management background preferable

Benefits:

Competitive salary up to £35,000 basic DOE
OTE of around £55,000 per year
Opportunities for personal development and progression within the company
A collaborative, professional and supportive work environment

Sterling Recruitment Services jobs

Commercial Account Manager