We are looking for an experienced General Manager to join the team atthe English National Opera

The London Coliseum is the largest theatre in London’s West End. Spread over 5 floors this historic theatre has 5 bars, 1 restaurant, a staff canteen and various event spaces. It is the home of the English National Opera for half of the year, the English National Ballet during the winter and various blockbuster musicals during the summer.

Opening times vary depending on theatre programme. It is an exciting place to work, with lots of variety as the shows change frequently. Some weekends and evening work will be required

Salary: £47,000 per annum

Shifts: 5 days out of 7

Contract: Full Time, Permanent

About the General Manager role:

The ideal candidate should possess experience in extended-term planning, ensuring that the catering service is available for up to 18 months ahead, and can effectively manage significant sales surges.

A background in coordinating large events or overseeing catering in the performing arts sector is preferrable.

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

A General Manager with a proven track record of success and building key client relations

Experience in high volume and multi-site operations is highly desirable

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

Free lunch on shift
Free tea and coffee at any Benugo location
A monthly allowance to use at any Benugo location
Competitive rate
Life Assurance
Medical benefits
Enhanced maternity and paternity leave pay for when your family is growing
Company sick leave
Company annual leave
Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
Employee discounts at several retailers (via Hapi app) & fitness providers
Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

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F&B General Manager - London Coliseum