- eCommerce Tester/Product Analyst
- Permanent 38 hours - Monday to Friday
- Lytham St Annes, Lancashire
- Salary: Up to£35,000 per annum (depending on experience) plus bonus and benefits.
- Closing date: Thursday 14th November
- Interviews -Initial calls - w/c 18th November and 1st stage interviews w/c 25th November
Join our award winning, family-owned retail jewellers as an eCommerce Tester/Product Analyst. You will be part of our ever-growing eCommerce Team ensuring a customer journey that is just as unforgettable online, as it is in store.
In your new role you will play a crucial role in the delivery of projects by executing the testing phase, in conjunction with the rest of the product team. You will have high attention to detail, ensuring each release meets business requirements, as well as satisfying quality and performance standards.
This is a hybrid role based at our office in Lytham, St Annes. As a social and culture-centric company, we offer flexibility for home working; however, we expect team members to spend part of the working week in the office to support collaboration and engagement. Specific arrangements can be discussed further during the interview process
Main Responsibilities
- Create and execute test cases to ensure releases meet quality standards and are ready for launch.
- Collaborate with the eCommerce Test Lead to create and present test plans.
- Interpret requirements and ensure they align with business needs.
- Gather requirements and ensure solutions meet acceptance criteria during UAT.
- Own and escalate issues within test cases to address potential project impacts.
- Assist in all eCommerce releases and conduct post-release testing.
- Support regression and campaign testing and maintain up-to-date test packs.
- Build strong relationships with technical partners, integrators, and the internal IT team.
- Prioritise customer service and experience in all activities.
- Contribute to improving online customer engagement and conversion.
About Beaverbrooks
Established in 1919, we have 88 locations across the UK. This includes 63 Beaverbrooks stores & 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.
Were a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.
Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.
As a company were true to our word. When we say were going to do something, we go all out to do it. And every individual is truly valued.
The awards weve been given as an employer speak volumes about what its like to work here, some of which are:
- UK's 3rd Best Large Company to Work For Best Companies 2023 based on employee feedback (Weve been in the top 10 for the last 5 years)
- Retail's Best Company to Work For - Best Companies 2023
- 'Employer of the Year 2024 - The UK Jewellery Awards
Amazing benefits for amazing people
They say you get out what you put in. And, at Beaverbrooks, our people put in so much.
In return, just some of the benefits we offer include:
- 33 days holiday (inc bank hols)
- Contributory Pension & Life Assurance
- Outstanding colleague discounts, which extend to your family & friends
- Wellbeing scheme
- Employee & family support & counselling in partnership with the Retail Trust
- A variety of different schemes to help you support charities close to your heart
- Office profit share bonus
The Ideal Candidate
ESSENTIAL SKILLS AND EXPERIENCE
- Excellent attention to detail, accuracy, and consistency
- Highly organised and motivated
- Have a proactive and logical approach to problem-solving technical and process issues
- Excellent written and spoken communication skills
- The ability to work closely within a multi-disciplinary team
- A passion for online/digital
DESIRABLE SKILLS AND EXPERIENCE
- Experience in eCommerce QA/UAT processes and platforms (e.g., Commerce Tools)
- Familiarity with microservices, composable projects, and issue tracking tools (e.g., JIRA)
- Automation testing experience and knowledge of website development and design
- Background as a Business Analyst, including requirement capturing; testing certification is desirable
Beaverbrooks - the hallmark of amazing people
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