About Us: At CFT Care we are dedicated to providing compassionate and high-quality care
to our clients. As a leading provider of supported living services we are committed to
enhancing the lives of those we support. We are looking for an experienced and passionate
Service Manager to join our team and lead our care services with dedication and
professionalism.
Job Overview:
The Service Manager will oversee the day-to-day operations of our care
services, ensuring the highest standards of care are consistently delivered. This role involves
managing a team of care professionals, coordinating care plans, and maintaining compliance
with regulatory standards. The ideal candidate will have a strong background in the care
sector, excellent leadership skills, and a deep commitment to providing exceptional care.
Key Responsibilities:
? Lead and manage a team of care staff, including core and support staff.
? Develop and implement individualized care plans for clients, ensuring their needs are
met with dignity and respect.
? Ensure compliance with all relevant regulatory requirements
? Monitor and evaluate the quality of care provided, making improvements as
necessary.
? Handle escalated client or family concerns with sensitivity and efficiency.
? Liaise with healthcare professionals, families, and other stakeholders to coordinate
care services.
? Recruit and develop care staff, promoting a culture of continuous improvement.
? Conduct regular audits and prepare reports on service performance and client
satisfaction.
? Stay updated with industry trends, best practices, and legal requirements to ensure the
service remains compliant and competitive.
Qualifications:
? Proven experience in a managerial role within the care sector.
? Strong understanding of care regulations and compliance standards.
? Excellent leadership, communication, and interpersonal skills.
? Ability to manage complex situations and make decisions under pressure.
? Compassionate and client-focused, with a commitment to delivering the highest
standard of care.
? Proficiency in care management software and other relevant tools.
? A valid driver's license and the ability to travel as needed.
Benefits:
? Competitive salary
? Opportunities for professional development and ongoing training.
? A supportive and collaborative work environment.
How to Apply: If you are passionate about making a difference in the lives of others and
have the skills and experience we're looking for, we encourage you to apply.
INDCFT
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