Field Service Engineer

Zenopa • Slough, ENG, United Kingdom • 2d ago

Job Description

Zenopa is partnered with a company that aims to offer a wide selection of clean air technology that is easy to use, secure, quiet, and environmentally friendly. Since then, the business has expanded quickly, becoming a top player in the UK market for contained environments and clean air.Because their high employee retention rate is so high, you get to establish long lasting relationships with customers and build a strong rapport within the space. Their culture is centered around encouraging staff to give their all by offering frequent high-quality training.
You will install, repair and maintain Biological Safety Cabinets, LEV testing, Fume Hoods and Laminar Flows for Laboratories across the South East of England.
Role Overview

Become the technical expert on all Company products, including Biological Safety Cabinets, Laminar flow units, Fume hoods.
Assist customers and field personnel with technical questions and arrange for necessary repairs or training on products with a high sense of urgency and professionalism.
Train field resources on technical aspects of the product and help troubleshoot field issues.
Identify and maintain inventory of necessary service parts.
Be able to systematically identify the root cause of issues and carry out practical corrective/preventive measures.

What are we looking for?

At least 1 year of industry exposure in laboratory environments in the clean air industry.
Ambitious, driven and keen to grow skill set and develop.
Being able to work well in teams.
Being able to work in changing environments and adapt accordingly.
Willing to travel.

Package