Job Title: Quotations Writer - Service
Location: Scarborough / Hybrid Working
Salary: Depending on experience
Job type: Full Time – Permanent
The Role:
The Quotations Writer position is a key role in delivering against client needs and expectations, whilst contributing to the overall success of the business by delivering against key targets. You will be required use your knowledge of our systems, supply chain, and a base technical understanding, to display effective workload management against a range of key metrics and to produce quotations that are both technically and commercially accurate.
What good looks like:
- Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner.
- Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs.
- Seamless: You'll provide high quality solutions to our customers.
- Specialist: Whilst a knowledge of stand by power systems is preferred, it is not essential as full training will be given. Requires a strong work ethic and eagerness to learn.
- Collaborative: You'll provide advice and support to your colleagues, input into other work, but also be able to work independently to get the job done.
What you'll do:
- Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner.
- Work with our internal colleagues, external technical resource, extended supply chain and subcontractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements.
- Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations.
- Create detailed technical solutions to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work.
- Provide support to other quotations functions within the business based on workload and business need.
- Identify areas for improvement and work with the relevant stakeholders to implement positive change.
Our values:
- Do the right thing.
- Be the difference.
- Love our customers.
- Never settle.
- Look forward.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of; Quotations Writer, Quote Writer, Service Quote Writer, Service Quotations Writer, may also be considered for this role.
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