Customer Service Executive

Recruit4Staff (Wrexham) Ltd. • Swansea, WLS, United Kingdom • 2d ago

Job Description

Recruit4staff are proud to be representing their client, an established Cyber Security Training Business in their search for a Customer Service Executive to work from their offices in Swansea.

For the successful Customer Service Executive our client is offering:

Salary £25,000 p/annum
Monday to Friday
Permanent
Benefits: 25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary, ongoing training within the industry

The role - Customer Service Executive

Responsible for managing inbound and outbound enquiries
Assisting customers with their information requests about cyber security training courses
Liaise to customers with fluent EU language skills
Correspond with customers via email and live chat in their native language about course information and costs
Ensure excellent customer service during each contact.

What our client is looking for in a Customer Service Executive

European Language Skill: Italian, Dutch, German, or French - ESSENTIAL
Previous Customer Service Experience gained from office environment - DESIREABLE
Knowledge of IT / Cyber Security - DESIREABLE

Key skills or similar Job titles: Customer Service, French Language, Service

Commutable From: Cardiff, Newport, Swansea
For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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