Repair Technician

Currys • Newark, ENG, United Kingdom • 2d ago

Job Description

Role overview:

Repair Technician
Newark
Newark Distribution Centre (LM0012) - Long Hollow Way, Newark, Nottinghamshire, NG24 2NH
Permanent
Full Time
Grade 2

Salary - £26,500 per annum
Hours – 37.5 hours per week, working 4 days on, 4 days off

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Join us a Repair Technician at our Customer Repair Centre in Newark and you'll be responsible for repairing laptops, notebooks and televisions across a range of manufacturers and faults.

You'll get a buzz out of providing a high-quality service to all our customers through a strong standard of repair at one of the leading repair centres In Europe!

Role overview:

As part of this role, you’ll be responsible for:

Repairing customer laptops/notebooks/televisions to manufacturers guidelines
Adhering to targets set by the department
Working together with the wider team to exceed customer expectations

You will need:

Basic knowledge of common software and hardware
Previous electronic experience or understanding
Experience in a customer focussed environment
Ability to speak to customers by phone

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

Performance related bonus
Product discounts on the latest tech
A range of wellbeing initiatives
6 weeks of annual leave (inclusive of bank holiday entitlement)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.

After application you'll be sent a short online test to complete. If successful, you'll be invited to attend an assessment event at our Newark Repair Centre.