Operations & IT Analyst

IntecSelect • Otford, ENG, United Kingdom • 2d ago

Job Description

Operations & IT Analyst - Circa £30,000 + Excellent Benefits - Onsite, Otford/Sevenoaks

*This requires to be onsite 5 days a week and you must hold UK driving license*

Overview:
An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for a Operations Analyst to be responsible for providing technical and operational support.

Whether you're a graduate or have previous experience in operations/logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all times

Role & Responsibilities:

Take ownership of any operations-related queries or issues
Configuration and administration of their client's desktop support environment
Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
Create and maintain various operational documents and reports
B2B processes and their relationship with Amazon and Amazon Vendor Central
Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency
Provide guidance to users on how to operate new software and computer equipment

Essential Skills & Experience:

Proven experience as an Operation or Logistics Manager/Analyst/Executive or in a similar role within a B2B environment
Basic understanding of IT and ERP or CRM systems
Outstanding organisational and time-management skills
Strong problem-solving skills with a proactive approach to identifying and resolving operational issues
Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders

Desirable: