Apprentice Customer Service Advisor

EE • PL12, ENG, United Kingdom • 13h ago

Job Description

Where: EE Plymouth

Full time: Permanent

Salary: £20,280.00 per year

Hourly rate: £10.40

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.

You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

A great starting salary of £20,280.00 plus incentives throughout the year
Online GP - Giving you access to a GP via telephone or Video 24/7 for both you and your immediate family , fully funded by us
Market leading paid carer's leave up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, for you and the family
Support in carving out your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!