Oracle Fusion HCM/Payroll Technical Service Owner - Hybrid/Swindon

Skillsbay • Swindon, ENG, United Kingdom • 5d ago

Job Description

*Please note, all candidates must be willing to travel to Swindon weekly*

Minimum 12 month contract, likely to go on for 18months

Role Overview

We are seeking an experienced Oracle Fusion HCM/Payroll Technical Service Owner to lead the transition of our Oracle Fusion HCM platform from program development to production. This role will be pivotal in managing the knowledge transfer and building a capable team responsible for the ongoing operation of the platform and overseeing the change portfolio for HR initiatives whilst in the programme phase. The ideal candidate will have a strong technical background, excellent leadership skills, and a deep understanding of HR and Payroll processes and technology.

Key Responsibilities

Transition Management:

Lead the transition of Oracle Fusion HCM from development to production, ensuring smooth handover and operational readiness.
Collaborate with stakeholders to develop and implement transition plans, including timelines, risk assessments, and resource allocation.

Team Development:

Build, mentor, and manage a high-performing team to support the Oracle Fusion HCM platform.
Foster a collaborative and innovative environment that encourages continuous learning and improvement.

Operational Oversight:

Ensure the ongoing stability, performance, and scalability of the Oracle Fusion HCM platform.
Implement best practices for system administration, performance monitoring, and incident management.

- Service Management:

Oversee the day-to-day operations of the Oracle Fusion HCM system, ensuring optimal performance and user satisfaction.
Maintain service level agreements (SLAs) for HR technology services.

- Change Management:

Ensure that all changes through the stabilisation period are properly assessed, prioritised and implemented

Stakeholder Engagement:

Act as the primary point of contact for all technical inquiries related to Oracle Fusion HCM.
Build strong relationships with HR leadership, IT teams, and external vendors to ensure alignment and effective communication.

- Documentation and Reporting:

Maintain comprehensive documentation of system architecture, configurations, and operational processes.
Provide regular reports to management on system performance, change initiatives, and team activities.

Experience and Qualifications

Bachelor's degree in Information Technology, Computer Science, Human Resources, or a related field. Advanced degree preferred.
Proven experience over 12+ years in a similar role managing Oracle Fusion HCM or related HCM platforms.
Strong background in HR processes and technology implementations.
Demonstrated experience in team building and leadership.
In-depth knowledge of Oracle Fusion HCM and Payroll functionalities and configurations.
Proficiency in data analysis, system integration, and reporting tools.

Personal Attributes