Retail Area Manager – ASDA Travel Money - Liverpool & Lancashire
Job Type: Permanent
Hours per week: 37.5
Location: Remote - however covering stores across Liverpool and the North West. You must have a UK full driving license and the capability to travel within these locations.
As an Area Manager in the Asda Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.
You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan.
So, what will this role involve?
- Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development
- Deliver on area targets & team Key Performance Indicators (KPIs)
- Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards
- Build and take ownership for client relationships at a local level
- Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau
- Drive product launches and in-store promotions/campaigns
- Manage communication for all store colleagues and Bureau Managers
- Capture and communicate local competitor insight
What will you need?
- Confident, decisive communication style and the ability to motivate your team
- Experience leading a team across multiple sites and achieving the best results
- The willingness to learn, be hands-on and manage teams remotely
- Strong record of performance delivery through increased customer service sales and cost management
- Background in customer facing environment
- Excellent planning, organisational and decision-making skills
- Operational capabilities
- In-depth understanding of compliance & risk in a retail and financial services environment
- Ability to analyse complex reports and place actions accordingly
- Frequent travel will be required for business meetings & site visits
What’s in it for you?
We believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.
- Company pension scheme
- A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance
- Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice
- A wide range of employee discounts provided by Bravo Benefit
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days
- Opportunity to earn up to 7.5% monthly bonus on top of base salary for hitting targets
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
