Our Business Analysts are responsible for supporting the Product Owners and wider Product teams on ensuring we have identified, documented, and converted customer requirements into clear, well defined, testable work items.
The Business Analyst will work with the IT Service Management team to ensure a seamless handover is provided to the IT Service Management team to enable continued support for changes in the products, which will include providing the relevant support documentation, monitoring, and troubleshooting guides. As a part of this you will provide induction/overview training to users as and when required
Main Duties and Responsibilities:
- Develop detailed project plans and maintain plan through life of project
- Business process analysis culminating in User agreed business requirements definition for systems development
- Translation of business requirements definition into detailed system functional specification gaining sign-off from business owners
- Liaise with Software Developers during technical design development
- Support Software QA team in the development of System Test Specifications and co-ordination of user test activity based on the functional specifications and business scenarios.
- Where necessary will perform and support others in performing software testing.
- Provide process and operational support documentation
- Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader and Business Owners.
- Communicate software development to Business colleagues
- Provide assistance to the support team in fault finding and problem resolution with existing IT Systems.
- Contribute to IT projects as part of a team or as a team leader.
- Provide advice and guidance to users to exploit current systems capability
Knowledge, Skills & Experience:
- Self starter, able to work on activities with minimal supervision
- Strong analytical, problem solving and process analysis skills
- Excellent working knowledge of basic project management methodologies
- Exceptional oral and written communicator, able to talk to technical and non-technical colleagues and clients
- Experience of working on agile IT projects
- Self-driven, confident to lead and to listen to others
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
- Competitive Salary and pension scheme with life assurance
- 25 Days Holiday (plus 8 statutory Bank Holidays)
- Holiday buy-back scheme (5 additional days available)
- Employee Assistance Programme supporting wellness with immediate access to:
1) GP consultation and second opinions
2) Mental health support
3) Financial and Legal support
4) Wellbeing and healthy living support
- Employee referral scheme with financial reward
- Cycle to work scheme
- Professional Membership and Study Sponsorship
- Pass scheme (£100 to undertake training of your choice)
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
Security Clearance Requirement
Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.
TVS have signed the Armed Forces covenant and are a forces friendly employer.
