Job title
Legal PA
Department
Legal Services
Our Purpose
To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.
Our Commitment to Our People
We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.
Our Core Values
Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships
Role Purpose
Our PA team provide an excellent level of support to senior lawyers in our business to help them maximise the amount of time they need to support their lawyers and clients. We are looking for an experienced PA to join our Business Services department supporting two partners. We aspire to deliver technically superior service. We will ensure that our people have the knowledge and skills to achieve at the highestlevel.
Key Responsibilities
- Comprehensive and proactive diary and travel management, anticipating future demands of senior lawyers and actions required
- Organising and planning meetings, to include coordinating agendas and papers for internal and external meetings, booking travel and arranging for the necessary equipment.
- Managing workflow of typing, making appropriate use of the secretarial team
- Acting as a liaison point for clients and colleagues. Dealing with and screening calls, delivering a positive client experience
- Assisting with client queries during fee earner absences, monitoring mailboxes and forwarding on emails as appropriate.
Person Specification
- The PA has responsibility to ensure they are familiar with the Firm’s departments, key people, clients, internal systems and procedures. Any training requirements should be discussed with the Head of Legal Services.
In addition, the PA is expected to demonstrate:
- Excellent communication, organisation and interpersonal skills with the confidence to liaise with senior team members
- Always seeks to provide an outstanding level of client service
- Team orientated personality with the ability to work independently and with others
- Excellent problem-solving skills and using initiative, anticipates what is needed and takes appropriate action
- Be a champion for process changes
- Ability to remain calm under pressure and work to tight deadlines
- Proven experience in a professional services firm, ideally with some experience in a law firm
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What You Need to Know
Higgs offers hybrid working wherever possible. Our Higgs’ Best FIT (flexible, inclusive, together) principles are designed to ensure that people can complete their best work from the most appropriate location. If you are looking to work flexibly then let us know and we will do what we can to accommodate your request.
We encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.
Equal Opportunities
As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs are committed to developing a diverse business by engaging with the widest pool of talent. We recognise this is an ongoing journey and regularly monitor our figures which can be viewed here.
People Driven. Legal Excellence.
