COMPANY BACKGROUNDWestbourne provides class leading breakdown cover across Southern England. Currently a leading provider in the UK market, with ambitious plans to grow, Westbourne prides itself on offering inspirational customer service with key benefits including:
- Rapid response to stranded motorists.
- Effective roadside repair with over 80% of cars fixed at the roadside.
- Reassurance Westbourne give priority to vulnerable drivers.
- Workshop back up Westbourne customers receive priority service at Company workshops backed up with a national network of motor codes approved repair facilities to get customers back on the road in the shortest possible time.
- Individual customers are not numbers, everybody receives a tailored service based on individual circumstances.
Included in the range of services offered are
- Roadside Assistance following vehicle breakdown for cars and commercial vehicles.
- Vehicle Recovery following major breakdown or accident to any UK destination.
- Workshop Repair for repairs not possible at roadside and for general servicing and vehicle maintenance including MOT testing.
- Secure vehicle parking for vehicles, normally following road traffic accident, awaiting insurance inspection or disposal.
- Motoring advice and customer support.
The Company operates from key locations across the South. All sites benefit from vehicle repair workshops, a fleet of rescue recovery vehicles and suitable stocks of replacement parts.
JOB DESCRIPTION
Westbourne operates a fleet of fully equipped service vehicles across its working area.
You will be provided with a fully equipped roadside vehicle capable of a wide range of roadside repairs. Vehicles are fitted with the latest diagnostic equipment to quickly identify faults on a wide range of cars, light and heavy commercial vehicles.
The role involves both service and repair of cars and occasionally HGV including carrying out safety inspections.
The aim of a Westbourne Technician is to safely repair as many vehicles as possible at the roadside. The ethos of Westbourne is to repair more cars than its competitors.
Roadside Vehicle breakdown encompasses breakdowns either at the customers home address or at any location within the UK.
Depending on workloads and call times technicians may be asked to carry out further basic repairs to these vehicles in the workshops.
SALARY
The basic salary is £34,000 per year, with a range of bonus opportunities giving the possibility of earning up to £50,000 OTE per year.
SHIFT HOURS
Week 1
Monday, Tuesday, Wednesday, Friday, Saturday, Sunday
07.00 to 17:00
Week 2
Monday, Wednesday, Thursday, Friday
07:00 to 18:00
ABOUT YOU
This is fully employed, unique opportunity to join our growing team of highly skilled professionals.
As well as being a great technician candidates will need to offer outstanding customer service to grow repeat customers on a daily basis.
You will need to be confident of your ability to work alone and always seek a solution that works for the customer, but safe in the knowledge you have the support of the Westbourne Team in the background if needed.
Our Mobile Technicians consider themselves the best in their field, trouble shooters, diagnostics experts, problem solvers.
Multi Make experience is most suited to this position.
Naturally in any mobile role the weather conditions can be challenging, so you will need to be prepared to work in all weathers.
You will need to have held a full driving licence for a minimum of three years along with demonstrable relevant experience in a vehicle technician role, or level 3 qualification.
All candidates are subject to CRB checks.
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