Registered Manager

Morva Recruitment Limited • Camborne, ENG, United Kingdom • 15h ago

Job Description

Lead with Compassion, Drive with Excellence!
Are you an experienced care manager ready to take the next step in your career? Join a dynamic team in Cornwall where you'll oversee care delivery, improve service standards, and drive business growth.

As a Registered Manager, you will be responsible for overseeing and improving care delivery operations, ensuring that regulatory standards are maintained, and driving business growth. Your key objective will be to enhance service quality and uphold compliance with the Care Quality Commission (CQC) requirements.

Key Responsibilities:

Improve the CQC rating to Good or above and maintain this standard.
Oversee recruitment, training, and supervision of care staff in partnership with the Registered Manager and HR team.
Ensure compliance with the Health & Social Care Act 2008 and all relevant regulations.
Support staff in preparation for internal and external inspections by the CQC.
Manage Key Performance Indicators (KPIs) for yourself, your team, and the organisation.
Plan and implement service quality audits and process improvement initiatives.
Manage customer feedback, including complaints and safeguarding processes.
Oversee risk, health, and safety management for the team, and handle emergency escalations.
Collaborate with the Registered Manager on business growth strategies, including marketing campaigns and tender submissions.

Person Specification - Essential Criteria: