We are looking for an approachable, innovative, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service.As part of a team responsible for the delivery of excellent frontline customer service, the successful applicant will have the proven ability of working with the public.
Former Tenant Arrears Officer
Salary – up to £15,635 per annum
18.5 Hours per week
Benefits include Company Pension and Health Care
We have a great opportunity to join a successful Income Team.
The role of Former Tenant Arrears Officer will be responsible for:
- Ensuring a high level of service is provided to our internal and external customers
- Achieving challenging targets working in a high performing team
- Driving income collection and resolve outstanding issues
- Debt recovery and responding to debtor’s queries, including former tenants’ arrears, garage arrears and rechargeable repairs
- Taking enforcement action as and when necessary
The skills, knowledge & experience required;
- Ideally with some working knowledge of debt recovery
- Previously worked in the social housing sector is desirable
- Excellent communications skills
- Empathy for individuals in financial difficulty.
- A full driving licence and vehicle are essential for this post
To apply online visit our website
https://trentanddove.current-vacancies.com/Jobs/Advert/3651307?cid=2123
The closing date for applications is 28th October 2024
