Principal Consultant, (Engagement Manager), Assessment & Succession UK
Organizations often don’t have the right talent in the right roles at the right time, this impacts their ability to execute on the organizations priorities.
Research also shows that too many organizations don’t have the leadership they need, resulting in missed goals and unrealized opportunities.
Here at Korn Ferry, our Assessment & Succession solutions help clients understand the talent they have, the talent they need now and how to close the gap on talent needed in the future aligned to the business strategy.
The Principal Consultant (Engagement Manager) will, as part of a wider consulting team, lead our consulting engagement for key clients. This will involve the organized delivery of end-to-end consulting engagements, solution design that draws from our industry leading methodologies, aspects of assessment delivery and the financial management of consulting engagements across new and established key client accounts.
This pivotal role will lead delivery and the day-to-day management of the engagement ensuring any risks / issues are minimized and clients achieve outstanding quality and business impact.
Key Accountabilities
Take ownership and accountability for leading the engagement within the client ensuring it tracks to time and budget with minimal issues.
Subject Matter expertise in delivering the engagement within Assessment & Succession
Demonstrate the ability and creativity to undertake some of the solution design work when needed. Proactive to explore previous case studies and network internally with other Engagement Leads / Partners.
Ability to build relationships with key stakeholders of all levels. Must be able to build rapport and be credible in front of the client. Able to influence upwards if faced with challenging situations
Effective and meaningful communication with Senior Client Partners and Stakeholders both in terms of consulting skills and ability to manage clients expectations & demands whilst delivering solutions.
Programme management skills – able to demonstrate competence to manage large & complex programs of work in a structured, diligent, and planned manner.
Able to matrix manage a team – including project managers, project coordinators, consultants, coaches and in some cases Partners. Clearly defining roles and responsibilities within the team.
Skills & Experience:
- Track record of leading large engagements and growing/expanding relationships with clients in fast paced, complex environments.
- An empathetic, naturally curious, digitally minded, and client-focused individual with unwavering ethics and integrity.
- An exceptional motivational communicator both one-on-one with clients and within a dynamic team environment.
- An inclusive collaborator with strong influence skills and a demonstrated ability to build rapport quickly and develop and maintain strong partnerships with clients and across an organization.
- A well-developed results-oriented philosophy and work ethic; the ability to “get things done”.
- A strategic thinker with the ability to recommend improvements on existing programs and contribute to the design and methodology of emerging projects.
- Be a self-starter who enjoys problem solving an is able to find a solution through being innovative and resourceful.
- Flexible, responsive, and ability to work in a geographically dispersed environment.
- Able to effectively thrive, quickly adapt to change, and navigate within a matrixed corporate environment.
- Experience working with proprietary customer-relations management systems (or something similar); Microsoft Office Suite (Excel, PowerPoint, Word).