Job Opportunity: Dynamics 365 CE Lead
Position: Dynamics 365 CE Lead
Location: UK, Home based with travel to client site as and when required
Type: Full-time, Permanent
Are you a proven leader in Dynamics 365 Customer Engagement (CE), ready to guide a talented team in an innovative, fast-paced environment? Our client, a leading company in the tech industry, is seeking a skilled professional for the role of Dynamics 365 CE Lead. This is a unique chance to play a key role in shaping the future of customer engagement solutions.
Role Overview:
As the Dynamics 365 CE Lead, you will spearhead a team responsible for designing, implementing, and enhancing customer engagement solutions using Dynamics 365 CE. In close partnership with stakeholders, you’ll translate business requirements into effective strategies and ensure projects are delivered successfully. Your leadership will drive innovation and ensure the highest standards of excellence across the team.
Key Responsibilities:
- Lead, mentor, and support a remote team of Dynamics 365 CE professionals.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Develop and execute strategies to optimize customer engagement using Dynamics 365 CE.
- Ensure alignment of solutions with business objectives and industry best practices.
- Promote a high-performance, collaborative team culture.
- Provide ongoing mentorship and professional development for team members.
- Oversee project progress, managing risks and ensuring timely delivery.
- Serve as a subject matter expert, offering strategic insights and recommendations to stakeholders.
Qualifications:
- Demonstrated leadership experience in Dynamics 365 CE implementations.
- In-depth knowledge of Customer Service and Sales modules
- Strong leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate remote teams.
- Excellent analytical and problem-solving skills.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Flexible remote work with occasional travel.
- The opportunity to lead and develop a talented, dynamic team.
- Professional growth and career development opportunities.
- An inclusive, innovative work environment that values teamwork and creativity.
For more infromation, apply below.