Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do?
I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP.
Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business. I.E. Fibre or Networking.
If you would like to work for a company that has a great family feel and working environment, where everyone pitches in, please apply below!
Responsibilities:
- Provide 1st /2nd line support for end users.
- Work across various devices.
- Trouble shoot and resolve issues.
- Escalate to senior engineer when necessary.
- Respond and prioritise tickets.
- Respond via email and telephone to end users.
Salary Range: £25,000-£30,000 Per Annum
Location: 5x days a week on site in Beckenham
This is an entry level position, so if you have a couple of years of support experience and you want to jump into a 2nd line position, apply below!