Field Service Engineer (Electrical Controls & Instrumentation) - Explosion Protection
Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for a Field Service Engineer (Electrical Controls & Instrumentation) - Explosion Protection position.
Principle Responsibilities
- Work on varied industrial sites, predominantly around the UK and Ireland.
- To complete Electrical, Control and Instrumentation site-based inspections, and perform routine maintenance, inspections, and repairs on installed systems to ensure optimal functionality and reliability.
- Diagnose technical issues, identify root causes, and implement effective solutions.
- Provide remote and on-site technical support to customers, addressing inquiries, troubleshooting problems, and offering timely solutions. Collaborate with internal teams to resolve complex technical issues.
- Build and maintain strong relationships with customers by delivering exceptional service and acting as a reliable service engineer.
- Maintain accurate and comprehensive records of service visits, technical issues, resolutions, and customer interactions.
- Travel to customer sites as required, often on short notice, to perform maintenance and repairs. Flexibility in travel schedule is essential.
- Adhere to the Fike SHEQ & regulatory regimes.
Requited Behaviors/Values
- Personable character, able to integrate with a small dynamic, professional team.
- Run own diary and customer base, including travel and accommodation arrangements to suit.
- Willingness to travel frequently and work independently in various customer environments.
- Proficiency in reading technical drawings, schematics, and manuals.
- Strong technical aptitude with the ability to understand and troubleshoot complex technical systems.
- Ability to work emergency cover at short notice and be on an emergency call rota.
- Professional demeanor and appearance.
- Calm, diplomatic personality; sometimes there is pressure to get equipment working quickly.
- Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders.
- High degree of personal organization, requirement to maintain own diary, vehicle, tools and stock.
- Able to work professionally without supervision.
- Physically fit, can be a physically demanding role.
- Able to work at heights.
- Assist in other pan-European regions as required.
Essential knowledge, qualifications and skills
- HNC (or equivalent experience) qualification in a suitable engineering discipline, ideally with a focus on Instrumentation and Control Engineering.
- Proficient in using Windows, Gmail, Word, Excel.
- Multi-skilled background – electrical, mechanical, controls & instrumentation.
- Valid driving license – preferably clean.
Preferred knowledge and experience
- Proven track record of field maintenance experience – preferably the industrial sector.
- CompEx trained.
- Knowledge / experience of ATEX environments.
- C&G 2330 (or 2365) parts 2 & 3.
- Ability to use Salesforce.
- IPAF Certificate.
- Health & Safety qualification.
Working at Fike
At Fike, our people are our strength. In order to fulfill our greatest potential, we are committed to attracting, growing and retaining a diverse and inclusive workforce. Better, Together as OneFike!
Refer to Req ID 3087. Please visit our website at www.fike.com to fill out an application.
Fike is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.