Rapid Assessment Worker
Croydon
£14.21 per hour
3 month fixed term contract
3 days per week (Mon-Fri: 10am-6pm)
This role is based in our client based in Croydon which is a ten-bed rapid assessment unit for customers referred to them.
Key Responsibilities:
In this position, you will be expected to -
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Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
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Complete comprehensive risk and needs assessments and HB applications.
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Work with service users to identify their strengths and goals through an asset-based approach to support
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Support service users to identify positive move on options and live more independent lives
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Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations in a professional and sensitive manner
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Carry out regular Health and Safety inspections
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Support service users to pay their rent, including providing advice on benefits and debt management
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Ensure all voids are advertised and lettings made promptly
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Support and advise customers on any matters relating to their occupancy agreements
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Respond proactively to maintenance issues.
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Remove items, clean and make rooms ready for new occupants, where required
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Keep timely and accurate records including customer files, monitoring information etc
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Complete SNAP forms
Experience and qualifications
- Experience of supporting vulnerable people (adults or young adults as per the needs of the specific project) to achieve independent living
Knowledge
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An understanding of the reasons why people become homeless and the needs and challenges they face
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Knowledge of safeguarding issues and how they apply in day-to-day work
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Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits
Please apply with your CV via the apply button