Air Import Operator - Freight Forwarder
Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression!
Job Description
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The position would be a complete start to finish role, to include but not limited to:
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Arranging import shipments from worldwide origins.
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Arranging collections with selected transport companies.
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Liaising with clients and other branches,sales departments, hauliers, etc.
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Providing excellent customer service to import customers.
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Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.
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Good negotiating skills.
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An in-depth customs knowledge and the ability to complete import customs entries
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Experience at communicating with shipping lines, airlines and transport companies.
Candidate Specification
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Minimum 2 years experience in a similar function in the freight forwarding industry.
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Team player together with ability to work on own initiative.
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Tactfully handle customer queries / excellent telephone manner.
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Stay calm and focused under pressure.
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Willingness to work occasional overtime.
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Understanding of ocean imports would be an advantage.
Package
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Basic Salary 32k - 40k (dependent on experience)
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Bonus paid 2x annually
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37.5 hours per week
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Monday to Friday (Apply online only)hrs
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Paid overtime
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25 days holiday plus bank holidays