Position: Night Shift Manager
Working Hours: 18:00 - 04:00
Salary: £30,000 - £35,000 per annum
Role Overview:
As the Night Shift Manager, you will be responsible for overseeing and managing the night shift operations, ensuring smooth and efficient functioning of all processes related to delivery planning, vehicle loading, and driver management. You will manage a team of four night shift staff members as well as coordinate with night drivers.
Key Responsibilities:
Team Management:
Supervise and support a team of four night shift employees.
Address any disciplinary issues that arise within the night team.
Ensure all team members adhere to company policies and procedures.
Driver Management:
Monitor the performance and activities of night drivers.
Book and schedule drivers and jobs as required.
Ensure all drivers are checked in and out according to company processes.
Operational Oversight:
Plan and coordinate deliveries primarily through our Pallet Network.
Oversee general haulage operations as needed.
Ensure all vehicles are loaded efficiently and on time throughout the night.
Customer Relations:
Handle customer inquiries and resolve issues that arise during the night shift.
Provide excellent customer service and ensure customer satisfaction.
Administrative Duties:
Maintain accurate records of driver activities, vehicle status, and delivery progress.
Generate reports and ensure all documentation is completed as per company procedures.
Requirements:
Experience: Proven experience in transport management, ideally within general haulage.
Skills:
Strong leadership and team management abilities.
Excellent organizational and multitasking skills.
Proficiency in planning and scheduling.
Ability to handle customer inquiries and resolve issues effectively.
Personal Attributes:
Ability to work night shifts consistently.
Strong problem-solving skills and attention to detail.
Effective communication and interpersonal skills.
Additional Information:
This role involves working throughout the night and requires a proactive and adaptable approach to management.
A valid driver’s license may be advantageous but is not essential.
INDSAM24