IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.
Duties and Responsibilities:
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Providing first point of contact resolution to customers
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Handle customer enquiries
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Provide support and product/ service information
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Build relationship with customers
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Liaising with couriers and customers regarding deliveries
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Updating accounts
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Using multiple systems and databases
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Administration of orders
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Complaints handling
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Taking inbound calls
Required Skills
Hours and Pay